Frequently asked questions

Frequently asked questions

Q1. When will my order ship?

All order on our standard canvas are produced and shipped out in 1-2 days. Custom designs on standard canvas may be delayed depedning on if the supplied design needs editing.

Custom canvas orders can take about 3-5 to produce and ship.

Q2. What carrier do you ship with?

We normally ship our canvas with the USPS. For express orders we ship with UPS.

Q3. Can I sell my canvas?

Sure, you are free to do whatever you like with your canvas.

Q4. Can I resell MasedCanvases?

Yes , Check out our wholesale page for all the details.

Q5. Can I create a multi panel design?

Sure just contact us and let us know what you want to do.

Q6. Do you offer canvas sizes any bigger or smaller than the options on your website?

Yes, We can produce canvases of many sizes and widths, we can go as small as 4×4, as big as 60×72 and widths of 5/8, 7/8. 1-1/2 and 2-3/8.

Q7. What is your refund policy.

Because all of our canvases or made to order, we can only issue refunds on damaged and wrong items. Check out out Refund policy page for more details

Still have questions?

Enter your question down below or contact us anyway that you would like and we will be glad to provide you with some answers.